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Incident Report: Low Balance for a Depository Contract on Arbitrum

Date: 2023-11-14
Time: 02:54 (GMT+5:30)
Duration: 5 hours

Description​

Low balance for address 0x536D8BB091dfD852e22b2Ff92b0e0E73bA4468C5 (Depository Contract) on chain Arbitrum and was nearing to critical low balance.

Root Cause​

Depository contracts must be manually funded via multi-sig tx. So it came under low balance.

Impact​

It was near to critical low balance and left with approximately 6 days of operational work. This is potentially because of 2 volatile pairs of dAPIs on Arbitrum but still below the predictable burn rate.

Timeline​

  • 02:54 - First noticed the issue.
  • 03:00 - Initial diagnosis.
  • 03:00 - Started the fix.
  • 08:00 - Issue resolved.

Lessons Learned​

Depository contracts which must be manually funded via multisig tx should be topped up at the right moment based on market & operational activities.

Actions Taken​

A transaction was prepared and topped up with 5ETH at the moment.

Incident Reviewer(s)​

  • Andrew
  • Jiri Herzan
  • Santiago AceΓ±olaza
  • Aaron
  • Ugur Mersinlioglu
Owner: UNKNOWN